At peso789, we believe that gaming should always be fun, safe, and within your control. We are committed to providing every Filipino player with the tools, information, and support needed to keep gambling a healthy form of entertainment — never a problem.
Request a voluntary self-exclusion from peso789 for a period of your choosing — from 30 days up to permanent exclusion. During this period, your account will be suspended and you will not be able to access any games or promotions.
Set daily, weekly, or monthly deposit limits on your peso789 account to keep your spending within a budget you are comfortable with. Limits take effect immediately and can only be increased after a 7-day cooling-off period.
Set a maximum session duration so peso789 will automatically remind you — or log you out — when you have been playing for your chosen length of time. A great way to stay mindful of how long you have been gaming.
Need a short break without committing to full self-exclusion? Activate a cooling-off period of 24 hours, 7 days, or 30 days. Your account will be temporarily suspended and all marketing communications will be paused.
Enable reality check notifications that pop up at regular intervals during your gaming session, showing you how long you have been playing and your net win/loss for the session. Stay informed, stay in control.
Review your full gaming and transaction history at any time through your peso789 account dashboard. Transparency about your own activity is one of the most powerful tools for responsible gambling.
Philippine law and PAGCOR regulations require all online casino players to be at least 21 years of age. peso789 enforces strict Know Your Customer (KYC) verification for every account. Players who cannot verify their age will have their accounts suspended and any winnings forfeited.
If you suspect a minor is attempting to access peso789, please contact us immediately at [email protected]
peso789 provides a full suite of player protection tools. All tools are available free of charge directly from your account settings — no need to contact support for most features.
| Tool | How It Works | Takes Effect |
|---|---|---|
| Deposit Limit | Cap your daily / weekly / monthly deposits in PHP | Immediately (reductions); 7 days (increases) |
| Loss Limit | Set a maximum net loss per day / week / month | Immediately (reductions); 7 days (increases) |
| Session Time Limit | Auto-logout or reminder after set play duration | Next login session |
| Reality Check | On-screen pop-up showing session time and P&L | Immediately |
| Cooling-Off | Temporary account suspension (24h / 7d / 30d) | Immediately; cannot be reversed early |
| Self-Exclusion | Full account suspension for 6 months to permanent | Immediately; requires formal request to lift |
To activate any of these tools, log in to your peso789 account and navigate to Account Settings > Responsible Gaming, or contact our 24/7 support team.
Gambling is meant to be a fun and entertaining activity. But sometimes, it can become a problem without us even realizing it. Take a moment to honestly reflect on the following questions.
Problem gambling can affect anyone — regardless of age, income, or background. It does not mean you are weak or irresponsible. It means you may need a little extra support, and peso789 is here to help you find it.
If you answered "yes" to two or more of the questions on the right, we strongly encourage you to use our self-exclusion or cooling-off tools, or to reach out to a professional support organization. Remember: gambling is addictive — know when to stop.
Do you spend more money on gambling than you originally planned?
Have you ever borrowed money or sold belongings to fund your gambling?
Do you feel restless, irritable, or anxious when you try to cut down or stop gambling?
Have you lied to family or friends about how much time or money you spend gambling?
Do you gamble to escape problems, stress, or negative feelings?
Have you tried to win back money you have lost by gambling more ("chasing losses")?
Has gambling caused problems in your relationships, work, or finances?
This checklist is for self-reflection only and is not a clinical diagnosis. If you are concerned about your gambling habits, please seek professional support.
At peso789, responsible gaming is not just a checkbox — it is a core part of how we operate. We are committed to providing a safe, fair, and transparent gaming environment for every Filipino player who chooses to play with us.
Our platform operates under PAGCOR regulations, which include strict requirements for player protection, age verification, and responsible gaming practices. We take these obligations seriously and go beyond the minimum requirements wherever possible.
Our responsible gaming team is available 24/7 to assist players who need help managing their gambling activity. Whether you want to set limits, take a break, or talk to someone about a gambling concern, we are here for you — no judgment, just support.
We also train all our customer support staff to recognize signs of problem gambling and to respond with empathy and appropriate guidance. Player wellbeing always comes first at peso789.
Email: [email protected]
Live Chat: Available 24/7 via the chat widget on the Platform
All responsible gaming requests are handled with strict confidentiality.
peso789 strictly prohibits access by anyone under the age of 21. We use multi-layer age verification including document checks and liveness detection to ensure compliance. If you share a device with minors, we strongly recommend:
Casino games are designed for entertainment. The house always has a mathematical edge over time, which means gambling should never be viewed as a reliable source of income or a way to solve financial problems. Always gamble with money you can afford to lose, and treat any winnings as a bonus — not an expectation.
Enjoy hundreds of games, exclusive Filipino promotions, and fast GCash transactions — all within a platform built with your safety in mind. Remember to set your limits before you play.
21+ Must be 21 or older to register and play. Gambling is addictive — know when to stop.