Privacy Policy — peso789 Casino

1. Introduction

peso789 ("we," "us," "our," or "the Company") is committed to protecting the privacy and personal data of all individuals who access or use the peso789 online casino platform at peso789.live ("the Platform"). This Privacy Policy describes how we collect, use, disclose, store, and protect your personal information when you register an account, play games, make transactions, or otherwise interact with peso789.

This Privacy Policy is issued in compliance with Republic Act No. 10173, also known as the Data Privacy Act of 2012 ("DPA"), its Implementing Rules and Regulations, and the issuances of the National Privacy Commission of the Philippines. By using the peso789 Platform, you acknowledge that you have read and understood this Privacy Policy and consent to the processing of your personal data as described herein.

This Privacy Policy should be read together with our Terms & Conditions, which govern your use of the Platform. In the event of any conflict between this Privacy Policy and the Terms & Conditions on matters of data privacy, this Privacy Policy shall prevail.

2. Data Controller

For the purposes of the Data Privacy Act of 2012, peso789 acts as the personal information controller in respect of the personal data it collects from players and users of the Platform. peso789 determines the purposes and means of processing your personal data and is responsible for ensuring that such processing is carried out lawfully, fairly, and transparently.

If you have any questions, concerns, or requests relating to this Privacy Policy or the processing of your personal data, you may contact our Data Protection Officer (DPO) at: [email protected]

3. Personal Data We Collect

3.1 Registration & Identity Data

• Full legal name as it appears on your government-issued ID
• Date of birth (for age verification — must be 21 or older)
• Philippine mobile number and email address
• Username and encrypted password
• Residential address (province, city/municipality)

3.2 Identity Verification (KYC) Data

• Government-issued photo ID (e.g., PhilSys ID, passport, driver's license, SSS/GSIS ID)
• Selfie or liveness check image for identity matching
• Proof of address documents where required
• Proof of payment method ownership

3.3 Financial & Transaction Data

• GCash or Maya account reference (masked)
• Bank account details for bank transfer transactions (masked)
• Deposit and withdrawal history
• Transaction amounts in Philippine Peso (PHP)

3.4 Gaming & Behavioral Data

• Game play history, bet amounts, win/loss records
• Session duration and login timestamps
• Responsible gaming tool usage (deposit limits, self-exclusion requests)
• Customer support interaction records

3.5 Technical & Device Data

• IP address and approximate geolocation
• Device type, operating system, and browser information
• Cookie identifiers and session tokens
• Platform access logs

4. How We Collect Your Data

peso789 collects personal data through the following means:

• Directly from you: When you register an account, complete KYC verification, make deposits or withdrawals, contact customer support, or participate in promotions.
• Automatically: Through cookies, web beacons, and server logs when you access and navigate the Platform.
• From third parties: From identity verification service providers, payment processors (GCash, Maya, banks), fraud prevention services, and PAGCOR regulatory reporting systems where required by law.

5. How We Use Your Personal Data

peso789 will not use your personal data for any purpose incompatible with those listed above without first obtaining your consent or establishing another lawful basis for processing.

6. Legal Basis for Processing

peso789 processes your personal data on the following legal bases under the Data Privacy Act of 2012:

• Contractual necessity: Processing required to perform our obligations under the Terms & Conditions, including account management, game provision, and payment processing.
• Legal obligation: Processing required to comply with Philippine laws, including the Anti-Money Laundering Act (AMLA), PAGCOR regulations, and NPC requirements.
• Legitimate interests: Processing for fraud prevention, platform security, and responsible gaming monitoring, where such interests are not overridden by your rights.
• Consent: Processing for marketing communications and non-essential cookies, where you have provided explicit consent. You may withdraw consent at any time.

7. Data Sharing & Disclosure

peso789 does not sell your personal data. We may share your data with the following categories of recipients only to the extent necessary for the stated purpose:

• Payment processors: GCash, Maya, and partner banks for transaction processing. These providers are bound by their own privacy policies and applicable Philippine financial regulations.
• Identity verification providers: Third-party KYC and liveness-check service providers engaged to verify your identity and age.
• Fraud and security services: Providers of fraud detection, risk scoring, and cybersecurity services that help protect the Platform and its users.
• Regulatory authorities: PAGCOR, the Anti-Money Laundering Council (AMLC), the National Privacy Commission, and other Philippine government bodies where disclosure is required by law or court order.
• Professional advisors: Legal counsel, auditors, and accountants under strict confidentiality obligations.
• Business transfers: In the event of a merger, acquisition, or sale of assets, your data may be transferred to the successor entity, subject to equivalent privacy protections.

All third-party service providers engaged by peso789 are required to process personal data only on our instructions and in accordance with applicable Philippine data privacy law.

8. Cookies & Tracking Technologies

8.1 What Are Cookies

Cookies are small text files placed on your device when you visit the peso789 Platform. They help us recognize your device, maintain your session, remember your preferences, and analyze how the Platform is used.

8.2 Types of Cookies We Use

• Strictly necessary cookies: Required for the Platform to function. These cannot be disabled without affecting core functionality such as login sessions and security tokens.
• Performance cookies: Collect anonymized data about how players use the Platform to help us improve performance and user experience.
• Functional cookies: Remember your preferences such as language settings and responsible gaming tool configurations.
• Analytics cookies: Help us understand aggregate usage patterns. Data collected is anonymized and not linked to individual accounts.

8.3 Managing Cookies

You can manage or disable non-essential cookies through your browser settings. Please note that disabling certain cookies may affect the functionality of the peso789 Platform. Strictly necessary cookies cannot be disabled as they are essential for security and session management.

9. Data Retention

peso789 retains personal data only for as long as necessary to fulfill the purposes for which it was collected, or as required by applicable Philippine law. The following general retention periods apply:

• Account and KYC data: Retained for the duration of your account and for a minimum of five (5) years following account closure, as required by AMLA and PAGCOR regulations.
• Transaction records: Retained for a minimum of five (5) years in compliance with AMLA record-keeping requirements.
• Gaming history: Retained for three (3) years following the relevant gaming session for dispute resolution and regulatory audit purposes.
• Marketing data: Retained until you withdraw consent or request deletion, whichever is earlier.
• Technical logs: Retained for up to twelve (12) months for security and fraud investigation purposes.

Upon expiry of the applicable retention period, personal data is securely deleted or irreversibly anonymized in accordance with NPC guidelines.

10. Data Security

peso789 implements a comprehensive set of technical and organizational security measures to protect your personal data against unauthorized access, disclosure, alteration, or destruction. These measures include:

• SSL/TLS encryption for all data in transit between your device and our servers.
• AES-256 encryption for sensitive data stored at rest, including KYC documents and financial records.
• Multi-factor authentication (MFA) options for player accounts.
• Role-based access controls limiting employee access to personal data on a need-to-know basis.
• Regular security audits, penetration testing, and vulnerability assessments.
• 24/7 security monitoring and intrusion detection systems.
• Staff training on data privacy and security obligations under Philippine law.

In the event of a personal data breach that is likely to result in harm to affected individuals, peso789 will notify the National Privacy Commission and affected data subjects within the timeframes prescribed by the DPA and NPC Circular No. 16-03.

11. Your Data Privacy Rights

Under the Data Privacy Act of 2012, you have the following rights with respect to your personal data held by peso789:

• Right to be informed: You have the right to be informed of how your personal data is being collected and processed, as described in this Privacy Policy.
• Right to access: You may request a copy of the personal data peso789 holds about you, along with information about how it is being used.
• Right to rectification: You have the right to request correction of any inaccurate or incomplete personal data we hold about you.
• Right to erasure: You may request deletion of your personal data where it is no longer necessary for the purposes for which it was collected, subject to our legal retention obligations under AMLA and PAGCOR regulations.
• Right to data portability: You may request that we provide your personal data in a structured, commonly used, and machine-readable format where technically feasible.
• Right to object: You have the right to object to the processing of your personal data for direct marketing purposes or where processing is based on legitimate interests.
• Right to withdraw consent: Where processing is based on your consent, you may withdraw that consent at any time without affecting the lawfulness of processing carried out prior to withdrawal.
• Right to lodge a complaint: You have the right to lodge a complaint with the National Privacy Commission of the Philippines if you believe your data privacy rights have been violated.

To exercise any of the above rights, please submit a written request to our Data Protection Officer at [email protected]. We will respond to all verified requests within fifteen (15) business days in accordance with NPC guidelines. We may require proof of identity before processing your request.

12. Children's Privacy

The peso789 Platform is strictly intended for individuals who are at least 21 years of age, as required under Philippine law and PAGCOR regulations governing online casino gaming. peso789 does not knowingly collect personal data from individuals under the age of 21.

If we become aware that personal data has been collected from a person under 21 years of age, we will take immediate steps to delete that data and close the associated account. If you believe that a minor has registered on the Platform, please contact us immediately at [email protected] so that we can investigate and take appropriate action.

Parents and guardians are encouraged to use parental control tools and to monitor the online activities of minors in their care to prevent underage access to gambling platforms.

13. Updates to This Privacy Policy

peso789 reserves the right to update or amend this Privacy Policy at any time to reflect changes in our data processing practices, applicable Philippine law, or NPC guidance. When we make material changes to this Privacy Policy, we will notify registered players via email or a prominent notice on the Platform prior to the changes taking effect.

The "Last Updated" date at the top of this page indicates when the most recent revision was made. We encourage you to review this Privacy Policy periodically to stay informed about how peso789 protects your personal data. Continued use of the Platform following notification of changes constitutes your acceptance of the revised Privacy Policy.

14. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or the processing of your personal data by peso789, please contact our Data Protection Officer:

• Data Protection Officer Email: [email protected]
• General Support Email: [email protected]
• Live Chat: Available 24/7 via the chat widget on the Platform
• Response Time: We aim to respond to all privacy-related enquiries within 15 business days

You also have the right to lodge a complaint directly with the National Privacy Commission of the Philippines if you are not satisfied with our response to your privacy concern.